Privacy Policy & Terms of Service

Privacy Policy & Terms of Service

Effective Date: May 1st, 2025
Last Updated: October 12, 2026

Welcome to Traileyes.ai ("Traileyes," "we," "our," or "us"). Your privacy and trust are important to us. This document explains both:

1. How we collect, use, and safeguard your personal information (Privacy Policy)
2. The rules and conditions for using our app and services (Terms of Service)

By using Traileyes, you agree to both the Privacy Policy and Terms of Service described below.

1. Privacy Policy

Information We Collect

When you use the Traileyes app, we may collect:

• Personal Information You Provide: Name, email address, gender, location, and any other information you share with us.
• Usage Information: Device details, app activity, log data, crash reports.
• Location Data: If you enable location services, we may collect real-time GPS information for navigation and trail features.

This Website: Cookies, Analytics & Embedded Content

The sections above describe the Traileyes mobile app. This website (traileyes.ai) collects information as follows:

• Cookie choice: When you choose Accept or Decline on our cookie notice, we store a single cookie (te_cookie_consent) for one year so we don't ask again. This cookie holds only your choice and is required for the notice to work.
• Analytics: We use Google Analytics to understand how visitors use the site. Analytics loads only if you select Accept. If you decline, or make no choice, no analytics cookies are set and no analytics data is sent.
• Instagram posts: Our home page displays recent posts from our Instagram account. These are loaded directly from Instagram, which is operated by Meta, when you view that section of the page. Meta may set its own cookies and receive your IP address and browser information. This happens for all visitors and is separate from the analytics choice described above, so declining analytics cookies does not prevent it. Meta's handling of that data is governed by the Instagram Privacy Policy. To avoid it entirely, use your browser's settings to block third-party content or do not visit our home page.
• Contact form: The name, email address, phone number, and message you submit are emailed to our team so we can reply. We use them for that purpose, and to send you updates only if you check the newsletter box.
• Server logs: Our web server records standard request information, including IP address, for security and troubleshooting.

You can remove the cookies this site has set at any time through your browser's settings.

How We Use Your Information

We do not sell your personal information. We may use it to:

• Provide and improve the app experience
• Send notifications, updates, and promotional communications
• Share safety alerts and trail information from Smart Outdoor, Inc. or local, state, and federal municipalities
• Respond to support requests and enhance customer service

Information Sharing

We may share information:

• With Smart Outdoor, Inc. for safety integration and alerts
• With municipalities for trail safety or compliance notifications
• With service providers who help us operate the app under confidentiality agreements
• As required by law or to protect the rights and safety of our users and partners

Data Security

We use industry-standard measures to protect your data, but no system is 100% secure. Use of the app is at your own risk.

Children's Privacy

The app is not intended for children under 13. If we learn we have collected information from a child, we will delete it.

Your Choices

• You can update or delete your account through the app.
• You can opt out of promotional emails by following unsubscribe instructions.
• You can disable location services, though some features may not work properly.

2. Terms of Service

Acceptance of Terms

By accessing or using the Traileyes app, you agree to be bound by these Terms of Service. If you do not agree, please do not use the app.

Use of the Service

You agree to use Traileyes only for lawful purposes and in accordance with these terms. You will not:

• Misuse or attempt to disrupt the app
• Provide false or misleading information
• Use the app for commercial purposes without our consent

Intellectual Property

All content in the Traileyes app (design, logos, software, features, etc.) is the property of Traileyes or its partners and is protected by copyright, trademark, and other laws. You may not copy, distribute, or reverse engineer without permission.

Disclaimers

• Traileyes provides trail navigation and safety tools as-is without warranties of any kind.
• We are not responsible for accidents, injuries, or incidents that occur while using trails, even when using the app.
• Trail conditions may change, and users are responsible for exercising caution and good judgment.

Limitation of Liability

To the fullest extent permitted by law, Traileyes and Smart Outdoor are not liable for any direct, indirect, incidental, or consequential damages arising from use of the app.

Termination

We may suspend or terminate your access to the app if you violate these terms or misuse the service.

Changes to Terms

We may update this policy and terms at any time. Continued use of the app means you accept the updated version.

3. Contact Us

If you have any questions about this Privacy Policy or Terms of Service, please contact us:

Traileyes.ai
Email: info@traileyes.ai
Website: https://www.traileyes.ai